How do I book a car service in Shanghai?

You can book through our website by filling out the booking form, or contact us directly via WhatsApp or email. We typically respond within 30 minutes.

Do your drivers speak English?

Yes, our drivers have basic English communication skills. We also provide 24/7 English customer support hotline for any translation needs.

What vehicles do you offer?

Our fleet includes luxury MPVs like Toyota Alphard and Volvo EM90, business vehicles like Mercedes V-Class, and minibuses like Toyota Coaster for group travel.

Can you provide child seats?

Yes, we offer child seats and booster seats upon request. Please mention this in your booking and specify the age of your children.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, WeChat Pay, and Alipay. Cash payment in CNY is also available.

Privacy Policy | Shanghai Hongyuan Car Rental

Last Updated: January 2025

1. Information We Collect

When you use our services, we may collect the following information:

Name and contact details (email, phone number, WhatsApp)
Pickup locations and trip details
Payment information (securely processed by third-party payment processors)
Website usage data collected through cookies

2. How We Use Your Information

We use the information we collect to:

Process and confirm your bookings
Provide customer support
Send booking confirmations and updates
Improve our services
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We only share your information:

With our driver team (limited to necessary trip information)
With payment processors (to process payments)
With authorities when required by law

4. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

Access the information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@bunddrive.com
WhatsApp: +86 138-0000-0000