Question 1

How do I book a car service in Shanghai?

Accepted Answer

You can book through our website by filling out the booking form, or contact us directly via WhatsApp or email. We typically respond within 30 minutes.

Question 2

Do your drivers speak English?

Accepted Answer

Yes, our drivers have basic English communication skills. We also provide 24/7 English customer support hotline for any translation needs.

Question 3

What vehicles do you offer?

Accepted Answer

Our fleet includes luxury MPVs like Toyota Alphard and Volvo EM90, business vehicles like Mercedes V-Class, and minibuses like Toyota Coaster for group travel.

Question 4

Can you provide child seats?

Accepted Answer

Yes, we offer child seats and booster seats upon request. Please mention this in your booking and specify the age of your children.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, WeChat Pay, and Alipay. Cash payment in CNY is also available.